AI-Driven Unified DC Operations - ICICI Bank

AI-Driven Unified DC Operations - ICICI Bank

ICICI Bank is one of the largest private sector banking and financial institutions in India. They have multiple captive data centers across the country which are Tier-3 certified. ICICI wanted to unify their data center operations to bring in uniformity and standardization across DC facility and infrastructure management, with next-generation capabilities such as predictive analytics, predictive maintenance, zero-touch maintenance management by enabling equipment talking to its service contractor and AI system-driven maintenance certification, invoice approvals & penalty calculations.

The challenges lie in improving the efficiency and effectiveness of ICICI Bank's data center operations. This includes issues such as:
• Lack of uniformity and standardization across multiple data centers
• Inefficient maintenance processes
• Difficulty in predicting and preventing failures
• Challenges in managing service contracts and vendor performance

Problem Statement

Problem Statement

Solution

Solution

Astrikos’ role in addressing these challenges involves providing consulting services and delivering key deliverables. These deliverables are outlined as follows:

• Centralized DC KPIs management and forecasting performance

• Efficient planning and Decision-making solution spanning across all Geo Locations

• Visualization layer that is highly scalable, based on open architecture and allow Holistic management and Visualization of Entire Cognizant DC Environment

• Upgrade and deploy a Modern Data Center Management and Monitoring Solution for Cognizant IT Team

• Collaborate and create a Best-in-class DC Health and KPI Dashboard for Cognizant IT

Premium UX Template for Framer

Astrikos’ role in addressing these challenges involves providing consulting services and delivering key deliverables. These deliverables are outlined as follows:

• Centralized DC KPIs management and forecasting performance

• Efficient planning and Decision-making solution spanning across all Geo Locations

• Visualization layer that is highly scalable, based on open architecture and allow Holistic management and Visualization of Entire Cognizant DC Environment

• Upgrade and deploy a Modern Data Center Management and Monitoring Solution for Cognizant IT Team

• Collaborate and create a Best-in-class DC Health and KPI Dashboard for Cognizant IT

Premium UX Template for Framer

Astrikos’ role in addressing these challenges involves providing consulting services and delivering key deliverables. These deliverables are outlined as follows:

• Centralized DC KPIs management and forecasting performance

• Efficient planning and Decision-making solution spanning across all Geo Locations

• Visualization layer that is highly scalable, based on open architecture and allow Holistic management and Visualization of Entire Cognizant DC Environment

• Upgrade and deploy a Modern Data Center Management and Monitoring Solution for Cognizant IT Team

• Collaborate and create a Best-in-class DC Health and KPI Dashboard for Cognizant IT

Premium UX Template for Framer

Impact

What our users say

What our users say

ICICI Bank is one of the largest private sector banking and financial institutions in India. They have multiple captive data centers across the country which are Tier-3 certified. ICICI wanted to unify their data center operations to bring in uniformity and standardization across DC facility and infrastructure management, with next-generation capabilities such as predictive analytics, predictive maintenance, zero-touch maintenance management by enabling equipment talking to its service contractor and AI system-driven maintenance certification, invoice approvals & penalty calculations.

The challenges lie in improving the efficiency and effectiveness of ICICI Bank's data center operations. This includes issues such as:
• Lack of uniformity and standardization across multiple data centers
• Inefficient maintenance processes
• Difficulty in predicting and preventing failures
• Challenges in managing service contracts and vendor performance

Problem

Data-driven decision-making for capacity planning and resource allocation

Increased sustainability and reduced environmental impact

Better visibility into data center operations for management and stakeholders

Improved data center performance and health

Enhanced operational efficiency and resource utilization

Impact

ICICI Bank is one of the largest private sector banking and financial institutions in India. They have multiple captive data centers across the country which are Tier-3 certified. ICICI wanted to unify their data center operations to bring in uniformity and standardization across DC facility and infrastructure management, with next-generation capabilities such as predictive analytics, predictive maintenance, zero-touch maintenance management by enabling equipment talking to its service contractor and AI system-driven maintenance certification, invoice approvals & penalty calculations.

The challenges lie in improving the efficiency and effectiveness of ICICI Bank's data center operations. This includes issues such as:
• Lack of uniformity and standardization across multiple data centers
• Inefficient maintenance processes
• Difficulty in predicting and preventing failures • Challenges in managing service contracts and vendor performance

Optimized Vendor and Service Management

Streamlined service contract management and vendor performance

Predictive Maintenance and Issue Resolution

Enhanced predictive maintenance capabilities and proactive issue resolution

Maintenance Efficiency

Improved maintenance efficiency and reduced downtime

Standardization and Consistency

Increased uniformity and standardization across data centers

Optimized Vendor and Service Management

Streamlined service contract management and vendor performance

Predictive Maintenance and Issue Resolution

Enhanced predictive maintenance capabilities and proactive issue resolution

Maintenance Efficiency

Improved maintenance efficiency and reduced downtime

Standardization and Consistency

Increased uniformity and standardization across data centers

Impact